CIGNA Government Services Privacy Statement

"CIGNA Government Services" is a marketing name used to refer to Connecticut General Life Insurance Company, a subsidiary of CIGNA Corporation, when providing services as a contractor of the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid and the State Children's Health Insurance Program (SCHIP). As a CMS contractor, we are required to comply with CMS's Contractor Website Standards and Guidelines.

• The privacy of our customers is important to CIGNA Government Services. We understand that visitors to cignagovernmentservices.com need to be in control of their sensitive personal information.
• You do not have to give us sensitive personal information (social security numbers, tax identification numbers, beneficiary numbers, claim information, etc.) to visit cignagovernmentservices.com. If you choose not to provide sensitive personal information, you can still visit cignagovernmentservices.com pages.
• We will collect identifying information, such as your name, e-mail address, physical address, and any other identifier unique to you, only if it is specifically and knowingly provided by you.
• Identifying information collected will be used only in connection with cignagovernmentservices.com, or for such purposes as are described at the point of collection.
• All non-personally identifying information is collected for statistical purposes only. CIGNA Government Services performs analyses of user behavior in order to measure customer interest in the various areas of our site. CIGNA Government Services also reports Web site inquiries as official written inquiries as required by CMS regulations in the Medicare Carriers Manual, Part II, Sections 5104, 5105 and 5106.
• CIGNA Government Services will protect all sensitive personal information and identifying information that you share with us through cignagovernmentservices.com. CIGNA Government Services does not disclose, give, sell, or transfer any information to anyone outside of CIGNA. If we share demographic information with anyone outside of CIGNA, we will give aggregate information only.
• While CIGNA Government Services will make every attempt to protect sensitive personal information that you may share with us, using cignagovernmentservices.com to submit inquiries is not secure against interception. If your communication requires you to include sensitive personal information, you may want to send it by postal mail instead.
• CMS would like to receive your comments and questions about this Internet Privacy Policy. Visit our Online Customer Service Center to address your comments and questions regarding this policy. CIGNA may occasionally update this policy. Notice of revisions will be posted here.

We want to be very clear: We will not obtain identifying information or sensitive personal information unless you choose to provide such information.